Benchmarks

Skype for Business benchmarks enable you to compare the top level Skype for Business KPI categories and sub categories of your enterprise or organization, with other enterprises or other locations of your organization for the following metrics:

-    All Poor Calls

-    Service Availability Results

-    User Satisfaction Results

There are two types of PowerSuite Benchmarks:

-     Enterprise Benchmarks

-     Organizational Benchmarks

Microsoft Teams, and Skype for Business Online benchmarks enable you to compare the top-level Microsoft Teams, or Skype for Business Online KPI category and sub categories of your enterprise or organization, with other enterprises or other locations of your organization for the following metrics:

-    All Poor Calls

There are two types of PowerSuite Benchmarks:

-     Enterprise Benchmarks

-     Organizational Benchmarks