NOTE:
User satisfaction is only displayed in the Skype for Business pages, it is not displayed in the Microsoft Teams’ pages, as this data is not being tracked for Microsoft Teams or Skype for Business Online pages.
User satisfaction, is an index of NSAT scores across a designated group of users. A NSAT survey is a survey which is sent to designated group of users, to obtain a NSAT score for a certain product or service.
The user satisfaction page displays the calculated NSAT score, and the number of responses in each of the 1 (very dissatisfied) to 4 (very satisfied) ranges.