Skype for Business Overview Key Metrics

The following Key Metrics are displayed in the Skype for Business Overview Executive Dashboard page:

-     All Poor Calls

-     Service Availability

-     User Satisfaction

-     Enterprise Voice Calls

-     Conferences

-     Conference Minutes

The Key Metrics display WoW (week on week) if week was selected for the time period, and MoM (month on month) data is displayed if month was selected for the time period.