How to Start Using the Service Health Dashboard

PowerSuite’s Service Health dashboard provides you with a view of the health of your Skype for Business, Skype for Business Online or Microsoft Teams service, including poor calls (call quality), service availability and user satisfaction.  The following topics will get you started.

 

-     View detailed chart information

 

-     Adding comments to charts

 

-     Configuring thresholds 

 

-     Setting date range 

 

-     Dashboard selection 

 

NOTE:

Service availability and user satisfaction are only displayed in the Skype for Business pages, they are not displayed in the Microsoft Teams or  Skype for Business Online pages.