Monitoring Solution has 5 key pillars, these are described in the table below.
|
Key Pillar |
Description |
|
Cloud Based 24x365 360º Lync or Skype for Business Monitoring |
Cloud based monitoring of global on premise Lync or Skype for Business infrastructure, hosted by Azure. |
|
Multiple Workloads |
Included dial-in conferencing, outbound & inbound PSTN, and other Lync or Skype for Business workloads including remote/mobile workers. |
|
End-to End Service Availability |
Reports Lync or Skype for Business end-to-end service availability (for example, 99.918%), spanning gateways, PSTN, trunks, servers, network, Edge, etc. |
|
Proactive Alerting & Trending |
Real-time alerts providing: - Diagnostics and fix recommendations - Guided support - Weekly trend analysis - Monthly trend analysis |
|
Industry-Leading Expertise |
Continuous refinement of alerting and interpretation based on Unify2 experience with global deployments. |