Comparison Between Synthetic Transactions

 

PowerSuite Monitoring Solution is a monitoring service, whereas Lync or Skype for Business Synthetic Transactions are simply testing primitives. The table below shows a comparison of PowerSuite Monitoring Solution and Lync or Skype for Business Synthetic Transactions.

 

 

Feature

Monitoring Solution

Lync or Skype for Business Synthetic Transactions

Scheduling

YES

Only available using a script, Windows Scheduling or SCOM Rules.

Automatic Result Verification

YES

NO

Verification of the results of the Synthetic Transaction on PowerShell command line.

Alert Notifications

YES

Email sent in case of failures

NO

Results must be interpreted manually.

Alert Revocation

YES

Email sent when a failure is resolved

NO

Results must be interpreted manually, the Administrator must keep track of the scenarios that are passing or failing at any time.

Reporting

YES

Weekly & Monthly reports are provided, including service availability, trending & identification of hotspots

NO

Benchmarking

YES

Comparison of customer’s environment to the wider Lync or Skype for Business community

NO

Dashboard

YES

Web based dashboard enables real-time access to information tracked

NO

Root Cause Analysis

YES

Provides identification of failure’s root cause, allowing quicker resolution

NO

Major Incident Reporting

YES

Provides an alert when service availability reaches or drops below the low service availability threshold

NO

End to end scenarios

YES

NO

All calls are generated within Lync or Skype for Business infrastructure (for example, the topology could be disconnected from the internet and yet Synthetic Transaction would pass)

Geographical Localization

YES

All the geographical locations are supported by PowerSuite Monitoring Solution Service.

NO

All calls are generated within Lync or Skype for Business infrastructure (for example, the topology could be disconnected from the internet and yet Synthetic Transaction would pass.

Used without Administrator permissions

YES

The only requirement is Lync or Skype for Business user credentials.

NO

Admin or CS Admin are required in order to run Lync or Skype for Business Synthetic Transaction