The Endpoint to Endpoint scenario displays the poor call percentage for any client talking to another client (without using a server). This scenario, has a lower actionable priority than other scenarios, owing to the fact that the poor call quality issues could be at either endpoint and no server is involved. The issues could include internal, external, wired or wireless, making it less actionable than other scenarios. This scenario is provided for reference only, if all other factors are being addressed (example: internal wired), it is to be expected that the solving of the other factors will improve endpoint to endpoint scenarios.
NOTE:
Calls in this category include endpoint to endpoint audio calls between any user type, including, Enterprise, Anonymous, Federated etc. Additionally, calls for Enterprise users joining external conferences are included in this category.