PowerSuite lets you manage communication and interaction between PowerSuite Phone Number Management and your tenant’s Teams domain, allowing you to assign and revoke Direct Inward Dialing (DID) numbers and collecting information on assigned numbers. This has the benefit that the assignments made in PowerSuite, are transformed into actual assignments.
To use this feature the PowerSuite Teams (DID) agent must be deployed. The agent facilitates DID number management and is a self-contained service and runs either in the cloud or on-premises.
What does the Teams DID Agent do?
When a DID number in Phone Number Management is assigned to or revoked from a Teams endpoint, the Teams DID Agent takes care of carrying out the same operation in the tenant’s Teams domain.
Additionally, twice per day, the PowerSuite Teams DID Agent collects data on the endpoints that are deployed in the tenant’s Teams domain. This information is used to ensure that PowerSuite Phone Number Management is up to date with the tenant’s Teams domain, and to inform users of any mismatches.
What is needed to deploy the Teams DID Agent?
The Teams DID Agent has been designed with privacy and efficiency in mind, thus allowing it to run securely on the tenant’s premises in addition to the cloud.
Please contact support@unifysquare.com if you are interested in deploying the Teams DID Agent for your Teams domain and providing the following information:
•Password and username credentials for a Microsoft 365 user that is assigned Teams Communications Admin and Skype for Business Admin roles in the Teams domain. This set of credentials will be securely stored in a secret server.
•Whether you intend to run the Teams DID Agent in the cloud or on-premises. The Teams DID Agent has been designed with privacy and efficiency in mind, thus allowing it to run securely on the tenant’s premises.