The following Slack data is collected:
- Messages
PowerSuite collects the Slack events from Slack which includes messages and replies that are written in public channels (and only public channels).
PowerSuite uses this data to compute, store and provide the counts of messages, replies, files uploaded, active channels and active users in user-specified period of times. Only the counts are visible in the dashboards, not the content of the messages.
The content of these events are stored in Azure Blob Storage accounts and encrypted at rest. The content stored in Azure Blob storage accounts contain the:
- Message contents
- Channel IDs of where the message was written
- Workspaces IDs pf where the message was written
- Author ID.
- Channels
PowerSuite uses Slack’s Conversations API to collect a list of all existing public channels. This data is used to provide the counts of all existing available public channels in a workspace in the specified time periods. The data for each channel collected includes:
o Slack ID
o Channel name
o Channel topic
o Channel purpose
o Number of members
o Date and time of channel’s creation
o Date and time of channel’s unavailability
o Information on whether the channel is shared with other workspaces or within an Enterprise Grid.
- Users
PowerSuite uses Slack’s Users APIs to collect a list of all users. The following information on the users is collected and stored:
o User’s Slack ID (within the Workspace)
o User’s full name
o User’s email address
o If user is a guest user
o Channels the guest user has access to
o User’s role history
o Date and time the user first appeared in PowerSuite data
o Dates and times the user was deactivated from the workspace
- Workspaces
PowerSuite collects and stores the following information for each Slack Workspace that the PowerSuite App has been installed on.
o Workspace ID
o Workspace name
o Workspace, access token