Each call has multiple media streams describing the call quality. Media stream records are pieces of information that describe the quality of a media stream.
The networking values of the metrics for the streams are aggregated for display in PowerSuite as follows, we will use roundtrip as the example metric:
Example:
A call with 2 streams: Media stream 1 has a Roundtrip of 20 ms, and Media Stream 2 has a Roundtrip of 500 ms
The call will be reported with a Roundtrip of 500ms, this is due to the fact that the maximum of both values is reported.
When multiple calls occur then the data is aggregated as Averages (Avgs):
- If networking metrics for a call are not reported, then that call will not be included in the reporting data. The Average value, therefore, will not be affected by data that is not reported for this call.
- If a call is reported, but not all the metric values are reported for the call, then owing to the missing values, the call will not be calculated into the reporting data and will not affect the average value of the metric.
Example.
Call 1 has a Roundtrip of 300 ms and Call 2 does not report a value for Roundtrip but Call 2 reports other metrics. The Average roundtrip reported in PowerSuite Operations Dashboard for calls 1 and 2 is 300 ms.