The problem tiles may be organized using the drop-down menus in the left-hand corner of the Insights Center dashboard, one menu is for sorting, the other for filtering The problems can be sorted using the second drop-down menu in the left-hand corner of the page. To sort the problem tiles:
1. Select how you wish the problem information to be sorted and displayed by selecting Ascending or Descending. The default is Descending.
2. Select how you wish the information to be filtered and displayed, by selecting one of the options below:
- Severity
The importance that PowerSuite has assigned to the problem. If the tile is red, it specifies the metrics are above threshold and the problem should be dealt with immediately. If the tile is yellow, it shows that the metrics are approaching threshold, and it is advisable to monitor the problem. If the tile is gray, this indicates that the problem has a lower significance.
- First event.
The date when the first event happened.
The date when the last event happened.
The date when the problem was last modified by a user.
3. Click Done.