Problem List

Problems can be viewed in a list form, which you may find to be more convenient when working with larger data sets. Each row represents a single problem; and the columns correspond to certain properties. The properties available to display in the list are:

 

The columns of the Insights Center list table available to view are:

 

ID

 

Severity

 

Category

 

Entity Type

 

Entity

 

Parent Entity Type

 

Parent Entity

 

Scenario

 

Status

 

Tags

 

External URL or ID

 

Comment

 

Poor Calls %

 

Poor Calls Volume

 

Total Calls Volume

 

Incidents

 

Anomalies

 

Last Event

 

Last Event Type

 

First Event

 

First  Event Type

 

Ignore Until

 

 

Click on a row in the problem list and you will be navigated to the details view for the selected problem.