Events Tab

The Events tab marks each incident with a number on the chart displaying the Poor Calls history.  Hover over the chart in the Events tab to view:

-     Poor Calls Percentage

-     Poor Calls Volume

-     Total Call Volume

-     Incident

-     Anomaly

-     Threshold

-     Approaching Threshold

The data can be displayed by the week or day. Use the button at the top right of the chart to select day or Week.