In the Operations Dashboard, the VPN to Server scenario tracks the calls made by external users, over the VPN tunnel. Tracking this data is useful, as in the majority of cases it represents scenarios that are recommended to be avoided, or scenarios where the call experience is expected to be of a lesser quality compared to other external calls that are not made via VPN. If a significant volume of calls is displayed in this scenario, then an investigation into the media routing will likely be triggered, and follow up by the networking team will be needed.