Detailed below are the only metrics in the Executive Dashboard that will be adjusted when the PowerSuite Synthetic Transactions filter is enabled.
Dashboard Page |
Chart or Gauge |
Metric |
Executive Dashboard Overview |
Enterprise Voice Calls KPI card |
Enterprise Voice Calls |
Conferences KPI card |
Conferences | |
Conference Minutes KPI card |
Conference Minutes | |
Enterprise Voice Users |
Active Users | |
Conference Users gauge |
Active Users | |
Executive Dashboard Enterprise Voice |
Users gauge |
Active Users |
Active Users KPI card |
Active Users | |
Calls KPI card |
Calls | |
Users chart |
Active Users | |
Executive Dashboard Conferences |
Users gauge |
Active Users |
Active Users KPI card |
Active Users | |
Organizers KPI card |
Organizers | |
Minutes KPI card |
Minutes | |
Users Chart |
Active | |
Minutes Chart |
Minutes | |
Content Sharing chart |
Content Sharing | |
Conferences Chart |
Conferences |
Metrics that are not listed in the table above are not affected by changing the filter, this includes:
- Enabled counts
- Target counts
- Poor Call KPIs
- Service Availability KPIs
- User Satisfaction KPIs