Executive Dashboard Metrics

 

Detailed below are the only metrics in the Executive Dashboard that will be adjusted when the PowerSuite Synthetic Transactions filter is enabled.

 

Dashboard Page

Chart or Gauge

Metric

Executive Dashboard Overview

Enterprise Voice Calls KPI card

Enterprise Voice Calls

Conferences KPI card

Conferences

Conference Minutes KPI card

Conference Minutes

Enterprise Voice Users

Active Users

Conference Users gauge

Active Users

Executive Dashboard Enterprise Voice

Users gauge

Active Users

Active Users KPI card

Active Users

Calls KPI card

Calls

Users chart

Active Users

Executive Dashboard Conferences

Users gauge

Active Users

Active Users KPI card

Active Users

Organizers KPI card

Organizers

Minutes KPI card

Minutes

Users Chart

Active

Minutes Chart 

Minutes

Content Sharing chart

Content Sharing

Conferences Chart

Conferences

 

Metrics that are not listed in the table above are not affected by changing the filter, this includes:

 

-     Enabled counts

 

-     Target counts

 

-     Poor Call KPIs

 

-     Service Availability  KPIs

 

-     User Satisfaction KPIs